Terms & Conditions

Last updated: 16 March 2026

1. Introduction

These Terms and Conditions govern your use of the website madecarpetcleaning.com.au operated by Made Carpet Cleaning (“we”, “our”, “us”).

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, you should not use this website.

2. Business Information

Business Name: Made Carpet Cleaning
Business Structure: Sole Trader
ABN: 90 431 092 386
Contact Email: info@madecarpetcleaning.com.au

3. Website Purpose

This website is provided for the purpose of:

  • Providing information about our carpet cleaning services

  • Allowing users to submit enquiries or service requests

  • Displaying business contact information

Information on this website is general in nature and may change at any time without notice.

4. Enquiries and Quotes

Submitting an enquiry through our website does not create a binding agreement for services.

Any quotes provided:

  • Are estimates only

  • May change depending on job conditions, size, or inspection

  • Do not guarantee availability on a requested date

A service agreement is only formed once a booking is confirmed between you and Made Carpet Cleaning.

5. User Responsibilities

By using this website you agree that you will not:

  • Provide false or misleading information

  • Upload harmful, illegal, or inappropriate content

  • Attempt to gain unauthorised access to the website

  • Interfere with website functionality or security

We reserve the right to block access to users who misuse the website.

6. Uploaded Content

If you upload images or other files when submitting an enquiry, you confirm that:

  • You own the content or have permission to share it

  • The content does not infringe any third-party rights

  • The content is not unlawful or offensive

Uploaded content may be used only for the purpose of assessing and responding to your service enquiry.

7. Intellectual Property

All content on this website, including but not limited to:

  • Text

  • Images

  • Logos

  • Website design

  • Graphics

is owned by or licensed to Made Carpet Cleaning and is protected under applicable copyright and intellectual property laws.

You may not reproduce, distribute, or reuse website content without written permission.

8. Third-Party Services

Our website may use or link to third-party services to operate our business, including:

  • Payment processing via Stripe

  • Job management systems such as ServiceM8

  • Website hosting provided by Squarespace

  • Website analytics via Google Analytics

We are not responsible for the content, policies, or practices of third-party services.

9. Website Availability

We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be:

  • Available

  • Secure

  • Free from errors or interruptions

We may suspend or modify the website at any time without notice.

10. Limitation of Liability

To the maximum extent permitted by law, Made Carpet Cleaning will not be liable for any loss or damage arising from:

  • Use of this website

  • Reliance on information provided on this website

  • Website errors or interruptions

Nothing in these Terms excludes rights that cannot be excluded under Australian law, including rights under the Australian Consumer Law.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and handle personal information in accordance with the Privacy Act 1988 (Australia).

12. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be published on this page with an updated revision date.

Continued use of the website indicates acceptance of the updated terms.

13. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia.

Any disputes relating to the use of this website will be subject to the jurisdiction of the courts of New South Wales.